Position Title:
Switch Board Operator

Department:

Supervisor Title:
Postion Supervised:
Qualifications:
Associate degree required
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Keyboard skills
Ability to work a switchboard

Key Competencies:
Verbal and written communication skills
Professional personal presentation
Customer service skills
Information management
Organizing and planning
Attention to detail
Initiative
Reliability
Stress tolerance



Description:
Duties: Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Receives and directs all incoming calls to appropriate personnel or offices

Receives and dispenses messages and faxes to all personnel or offices

Provides general information assistance to patrons, associates, and guests as needed

Distributes incoming mail

Prepares outgoing mail for pickup

Assists support staff as assigned by supervisor

Performs other duties as assigned
Application Deadline: June 27, 2014
Term:
12 months
Coahoma Community College is an equal opportunity institution in accordance with civil rights and does not discriminate on the basis of race, color, national origin, sex, disability, age, or other factors prohibited by law in any of its educational programs, activities and employment opportunities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Wanda G. Holmes, Director of Human Resources/Coordinator for 504/ADA, Title IX Compliance Officer, Office #A100, Vivian M. Presley Administration Building, 3240 Friars Point Road, Clarksdale, Mississippi 38614, Phone: (662)621-4853, Email: wholmes@coahomacc.edu.


Click here to download an Employment Application.

Send a complete application packet (Employment Application, current resume, official transcripts, and three letters of reference) to: 

Coahoma Community College
Human Resource Office
3240 Friars Point Road
Clarksdale, MS 38614

Incomplete application packets will not be considered. (NO FAXES PLEASE)